Hindsight Solutions represents Customers utilizing FileNet-IBM Enterprise Content Management (ECM) software. With over eleven (11) years of hands-on experience and having conducted over 250 FileNet-IBM ECM specific reviews, we are the ECM Industry’s foremost software license and contract knowledge experts who specialize in helping companies:
- Immediately reduce current annual maintenance cost
- Optimize current ECM software investments, while positioning for future growth
- Mitigate the risk and exposure related to software and contract non-compliance (if applicable)
As a part of Hindsight Solutions unique services, we analyze a company's overall software license structure, annual maintenance, systems deployments and contracts in an effort to immediately reduce their total cost of ownership, while maintaining compliance. Our ‘Initial No Cost Analysis’ enables us to determine if cost savings opportunities exist, before a customer commits to engaging Hindsight Solutions. Typical customer benefits should result in an immediate 20-30% annual cost reduction above and beyond previously negotiated terms structured by ECM vendors, partners, and in-house staff.
Over the past few years, the ECM industry has been a poster child for vendor consolidation. As a result, customers utilizing ECM software have been required to undergo comprehensive software license and contract consolidation reviews. The reviews revealed that 100% of customers audited fell into one of the following two categories:
- In Compliance - Though compliant, customers are unknowingly overpaying millions in unnecessary software license and annual maintenance fees
- Out of Compliance - Customers unknowingly violated vendor license terms despite previous in-house investigations that identified no issues
- Most ECM Customers currently overpay millions in annual fees due to not having the most efficient and effective terms in place for their companies intended use
- Compliant Customers - Do not currently understand how to restructure their terms to reduce ongoing annual maintenance cost and/or maximize their ECM software investment
- Non-compliant Customers - Recently paid ECM vendors over $200 million in penalties, fines, and associated license fees (not including on-going costs), and were labeled by other software vendors as good candidates for upcoming audits
- Forfeiture of previously negotiated discounts with up to a 40% in penalties and fines
- Typical customer benefits should result in an immediate 20-30% annual cost reduction above and beyond previously negotiated terms
- Proven experience aligning a customer’s software needs with the most efficient and effective license and contract terms, then negotiating to avoid unnecessary expenses, while maximizing current ECM investments
- Demonstrated ability to mitigate a company’s financial risk by identifying the areas of exposure prior to vendor audits
- Had non-compliant customers restructured their current terms, they could have avoided paying over $200 million to vendors in license fees and penalties